INC0001003 · VPN down for remote office

Incident P2 High On Hold SLA: On track

Resolution SLA — 8 h target 75% elapsed · due Jun 25, 10:37

Incident affecting VPN Service. See the activity stream for diagnosis and current status.

Priority = Impact × Urgency. Impact High × Urgency Medium → P2 High

Move to:

Activity (1)

Lena Park · work note Jun 25, 06:37

Carrier ticket opened; awaiting ISP.

Internal work note